List of KPI’s and Metrics for Service level Comparison.
- Service Level
- Cash Collected
- Idle time
- service level details
Idle time :The Energy level style of graph doesnt make any sense.8% of what ? ( keep guessing)
Utilization : 87% of what ? ( incomplete information )
Service Level : 92 % of what ( I advise if they had mentioned the Max level to get the clear idea)